Easy Returns, That's Guaranteed...

She-Rides.com offers only the best products in their product categories. We believe that you will be very satisfied with your products and the service you receive from us.

If your selection does not meet your needs, we will gladly accept returns or exchanges of products in original brand new condition, including intact tags and packaging, within 15 days of the ship date. If you have tried or used the product, the product is no longer in original brand new condition and is not returnable or exchangeable unless a satisfaction guarantee is offered by the manufacturer. Please note that certain items, including special order and clearance items are identified on their description pages as not returnable or exchangeable.

To return or exchange an item, simply send an e-mail by filling out our contact form or call 1-770-967-2453 with your name, order number, product name and reason for return or exchange. You will receive a reply e-mail with a Return Authorization Number. You will be responsible for the cost to ship the item back to She-Rides in its original brand new condition and packaging, including a copy of the return (or exchange) authorization with the Return Authorization Number. You will receive a confirmation e-mail after we have credited your card or processed your exchange (please allow 1 week processing time after we receive your returned item). We will only credit against the original credit card used to make the purchase. We will refund your entire purchase price (shipping fees will not be refunded).

Please note that items shipped back to She-Rides.com without a prior return authorization are subject to approval and may be subject to a restocking fee.

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