Return Policy

Easy Returns, That's Guaranteed...

She-Rides.com offers only the best products for the motorcycle and scooter enthusiast. We believe that you will be very satisfied with your purchase and the service you receive from us.

However, if your selection does not meet your needs, we will gladly accept returns or exchanges of products in original, brand new condition with intact and attached tags, complete documentation and all of the original product packaging, within 15 days of the ship date. If you have tried or used the product, the product is no longer in original, brand new condition and is not returnable or exchangeable to She Rides and you must consult with the manufacturer on their satisfaction guarantee if one is offered. Please note that certain items, including motorcycle parts, special orders and clearance items can not be returned or exchanged.

To return or exchange an item, please follow the instructions below:

1. Use the form below to request a Return Merchandise Authorization (RMA) number
2. Securely package your purchase in new, unused condition with intact and attached tags, complete documentation and all of the original product packaging. Please include a copy of your original order invoice and the RMA
3. Clearly print your RMA number on the outside of the package
4. Ship your package back to us: (You are responsible for return postage)
   
   She Rides
   Attn: RMA#
   5925 Atlanta Highway, Suite 300
   Alpharetta, GA 30004
   
   
5. If you are exchanging a purchase, you have two choices:
• If you aren't in a hurry, when we receive your original purchase in new, unused condition with intact, attached tags and documentation, we will ship your replacement item. This can easily take more than a week
• If you can't wait, order the replacement item from our web page. When we receive your original purchase in new, unused condition with intact, attached tags and documentation, we will refund your original purchase method for the cost of the original item (shipping fees will not be refunded)
6. If you are returning a purchase for a refund, when we receive your original purchase in new, unused condition with intact, attached tags and documentation, we will refund your original purchase method for the cost of the original item (shipping fees will not be refunded)

Please note that items shipped back to She Rides® without prior Return Merchandise Authorization are subject to approval and will be charged a restocking fee of 10-20% depending on the size of the return.

You may send an email requesting a Return Authorization number by filling out the form below:
(* indicates a required field):

Full Name *
Phone
Email Address: *
Order Number: *
Order Date:
Item To Be Returned: *
Reason for Return: *	Wrong sizeWrong item orderedProduct damaged/defectiveOther reason (provide comments)
Return Action: *	Exchange (provide comments)Refund
Comments:
Verification:

Warranty Returns

Although defects are rare with the products we sell, they do occur and each product's manufacturer have there own product warranty. If you have an issue with a product after your purchase from She-Rides.com, send us all the information on your issue by filling out our contact form. We will help determine if your product is covered by manufacturer's warranty plus we will work with you and the manufacturer to help resolve your issue. We can not guarantee a resolution to your issue as it is up to the manufacturer's policies and discretion.

Please do not send a warranty return to She Rides® unless we instruct you to do so.

For more information on manufacturer warranties, please check out our Product Warranty Information page.

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